Refund Policy

2025

At Boost Web Digital, we strive to provide the best digital marketing and website development services to our clients. However, we understand that certain circumstances may lead to requests for refunds. This Refund Policy outlines the terms and conditions under which refunds may be granted. By engaging with our services, you agree to this policy.

1. General Refund Policy

Due to the nature of digital marketing and web development services, which involve customized work and significant resource allocation, refunds will only be issued under specific conditions as outlined in this policy.

2. Eligibility for Refunds

Refunds may be considered in the following cases:

  1. Service Not Delivered:
    If Boost Web Digital is unable to deliver the agreed-upon services due to internal reasons, a full refund may be provided.
  2. Non-Performance:
    If significant portions of the project or service remain incomplete within the agreed timeline and the delay is caused solely by Boost Web Digital, a partial or full refund may be considered.
  3. Technical Issues:
    In case of errors or technical issues directly caused by us that cannot be resolved, refunds may be granted.
  4. Duplicate Payments:
    If a client is charged twice for the same service, the duplicate payment will be fully refunded.

3. Non-Refundable Cases

Refunds will not be provided in the following scenarios:

  1. Change of Mind:
    Refunds will not be issued if the client decides to cancel the service due to a change of mind after work has begun.
  2. Client Delays:
    If delays or non-performance occur due to the client’s failure to provide necessary information, content, approvals, or cooperation, refunds will not be issued.
  3. Completed Work:
    Once a project is completed and delivered as per the agreed scope of work, no refunds will be entertained.
  4. Third-Party Issues:
    Boost Web Digital is not responsible for issues caused by third-party services, platforms, or tools (e.g., hosting providers, payment gateways, or advertising platforms).

4. Refund Process

  1. Request Submission:
    All refund requests must be submitted in writing via email to info@boostwebdigital.com within 7 days of the issue arising.
  2. Review Process:
    Once a refund request is received, we will review the case and communicate with you to understand the issue. This process may take up to 14 business days.
  3. Decision and Refund Timeline:
    If a refund is approved, the amount will be credited to the original payment method within 7-10 business days from the date of approval.

5. Adjustments and Revisions

Boost Web Digital values customer satisfaction and may offer project revisions or adjustments instead of refunds if both parties agree to this resolution.

6. Contact Us

For inquiries or concerns about this Refund Policy, please contact us:

  • Email: info@boostwebdigital.com
  • Phone: 8699278554, 7814595040
  • City: Amritsar

7. Changes to This Policy

Boost Web Digital reserves the right to modify or update this Refund Policy at any time. Any changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically to stay informed.